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Poe FAQs

Updated

How do the bots work?

The bots on Poe are powered by third-party companies that use large language models (LLMs). LLMs are machine learning systems that have been trained on vast quantities of data in order to process and generate text, images, audio, video, and more.

What are the differences between the bots?

At Poe, we offer access to a wide-variety of the best AI products in one place:

  • State-of-the-art general purpose bots from OpenAI, Anthropic's Claude, Google's Gemini, Meta's Llama , and many more bots from leading AI organizations.
  • Cutting-edge image generators like those from FLUX, Ideogram, etc.
  • Powerful video models from Runway, Luma Labs, Hailuo, and Pika.
  • Audio and music generating models
  • Millions of unique user-created bots that discuss, have interactive canvases, execute computer code, and every combination creators can imagine.

We are continuously adding the latest and most-advanced bots available. We encourage you to explore our growing list of official and user-created bots at poe.com/explore, where you can easily search or browse by topic to discover the right bots for you.

What are points?

Bots consume points to give a response. Each user has a pool of points that flexibly work with every bot on Poe. Each bot displays information about the number of points required to send a message (e.g. it could be a fixed price per image created, or a variable number based on how much text it reads and writes). This means you have the freedom to choose how you allocate your points.

Throughout Poe, you will also see the approximate cost of pre-purchasing those points at a rate of $30 per 1M points.

Non-paying users receive points daily, which reset at the end of each 24-hour period. Points do not roll over. If you need more points, you can wait for them to renew tomorrow, or pay for more now.

Subscribers receive a higher number of points than non-paying users receive. They also gain access to the most cutting-edge bots on Poe. Subscribers can also purchase add-on points. See all the benefits of subscribing in the Subscription FAQ.

How many points will/did my message use?

There are a few ways to evaluate how many points a message uses:

Check the bot’s information about the number of points required to send a message. If you select an existing chat or create a new chat, the very top has a bot description which includes an approximate first message cost and a 'Rates' button.

In ‘Rates’, you will see all available details on how point prices are calculated.

Set a budget. To help you budget points, we will notify you when a message or bot exceeds your budget. Then you can choose between raising the chat’s budget or not. You will never spend more than the budget on a single message unless you explicitly agree first.

  • For conversational chats: In the general Settings menu, you can set a global per-message budget for all chats. In each individual chat, you can tap the bot’s name to open the chat settings, where you can set that specific chat’s per-message budget.
  • For interactive canvases: Access the canvas tab ‘budget’ page by opening the canvas tab overflow menu (accessible by clicking on the three dots in the upper right corner of the canvas tab) and clicking on ‘budget.’ Here you can set a cumulative budget for this specific canvas tab and review your spend.

Look at the points used by a past message.

  • For a specific message, open its menu (the three dots that appear when hovering your mouse over a message, or the menu that appears when long-pressing a message on a phone). Select ‘info’ to see the point cost, including any breakout of what led to that number of points.
  • To look across all messages, go to Settings on Poe.com on an internet browser. In the Points section is a button “View Points History”.

What is auto-manage context and how does it work?

Auto-manage context is a helpful feature that balances your bot’s memory with compute point usage. When enabled, it controls how much of your chat history is sent to the bot with each new message, prioritizing recent interactions.

By keeping this feature on, you can chat for longer without using as many points, and in most cases, you won’t notice a difference in the bot’s responses. You can always turn this feature off when you need the bot to remember earlier parts of your conversation, but be aware this will increase the total points used per message.

How can I make sure the bot remembers our entire conversation? Sometimes it seems to forget things.

First, choose a bot that can handle the type of content and size of memory you want it to remember. Every AI model powering the bots has a maximum context length. Read bot descriptions for details. If your conversation length exceeds that amount, Poe will notify you.

Second, turn off the ‘Auto-manage context’ setting in your chat thread. By turning it off, you will include all chat history up to the bot’s maximum, rather than balancing quality results with reducing your compute point usage. Note: Including everything may use up a lot more points, and often does not improve the results. To turn off ‘Auto-manage context’:

  • On your specific chat, tap the bot’s name to open the chat settings page.
  • Next to 'Auto-manage context’, set the toggle to off.

What can I use the bots for?

You can use the bots for learning, writing help, translation, programming help, summarization, entertainment, or many other things. We encourage you to explore and discover what Poe is most helpful for in your case.

Should I trust what a bot says?

The bots are usually correct, but may make incorrect statements, so if you are making an important decision based on information from a bot, you will want to verify the information elsewhere. The bots also should not be solely relied upon for medical, legal or investing advice – please consult a professional. And the bots may not have knowledge of current events, so some information may be out of date. We expect all of these issues to improve considerably as AI research continues.

Can other people using Poe see my conversations with the bots?

No. Conversations with bots are private and are not visible to other users of Poe. 

If you tap the Share button, you will be prompted to choose any messages you want to share with others, and the messages you select will then be copied to a new share object, which will be visible to whoever you share it with. 

If you choose “Share on Poe” as part of the share flow, the messages you have chosen to share will be copied to a post that will be visible to other Poe users. 

You can see all of your posts on Poe on your profile, which you can access via the left side menu (accessible from the button in the top left of the screen in the bot conversation view). You can delete any of your posts from the “...” menu, accessible in the top right of the post view.

Was the AI used for the bots trained on Quora answers?

Not currently. If we do this in the future, we will allow Quora writers to opt out if they want. See this blog post for more detail.

Who can see what I’ve liked or posts that other Poe users have shared?

Similar to social media platforms, if you like a post from another user on Poe, other users will be able to see that you liked it. And just like “stories” products on other social media platforms, if you are following the creator of a post, they will be able to see that you have viewed it. You can see who you are following by visiting your profile, accessible from the menu on the left.

Other users can’t see when you like or dislike messages in a chat.

How can I clear my chat history with a bot?

If you want to clear your chat history, you have two options: delete the entire chat history or delete individual messages.

Deleting your entire chat history:

  • Open Poe and go to “Settings”.
  • Scroll down to find the "Delete all chats" option.
  • Tap on it, then confirm that you want to delete your entire chat history.

Deleting individual messages:

  • Open Poe and go to the chat where you want to delete messages.
  • Long-press (on the app) or right-click (on web) on one of the messages, then tap on "Delete".
  • Select one or more messages to delete. A green checkmark will appear for each message you select.
  • After selecting the message(s), tap "Delete" to remove them.

Do you support dark mode?

Poe supports Dark Mode, which can be easier on your eyes and more comfortable to use in low-light environments. Here's how to enable Dark Mode in Poe:

  • Open Poe and go to “Settings”, located in the sidebar.
  • Under "Appearance," choose "Dark theme," "Light theme," or "System" (which will automatically switch between light and dark mode based on your device's settings).

Poe will now be displayed in the selected mode. You can change this again at any time. Enjoy using Poe in the mode that's most comfortable for you!

What languages do you support?

Poe's user interface is currently available in English, Japanese, Chinese - Simplified, Chinese - Traditional, Korean, Spanish, Portuguese, French, Italian and German. It will reflect your device language settings.

You can still use Poe to chat in other languages. Just start a chat with one of the bots in your preferred language. The bot will respond in the same language you used to initiate the chat. If a bot doesn't work for the language you want, you can send us feedback here.

Can I customize my default bot?

The default bot is the bot that appears pre-selected when you start a new chat on Poe. You can choose any bot to be your default by going to the “Settings” page and selecting the bot you want under “Default bot”. This can help you quickly access your preferred bot without having to search for it every time you open Poe.

How can I create a bot on Poe?

There are two types of bots you can create on Poe: Prompt bots and API bots.

Prompt bots allow you to create a chatbot on top of GPT-3.5-Turbo or Claude-instant by providing plain-text instructions that the bot will stick to during conversation with users.

API bots are aimed at more tech-savvy developers who want to run custom code in response to every user message. API bots are more work to set up but offer a lot more flexibility in terms of what you can achieve with them.

Here's how to create each type of bot:

Once you've created your bot, you can customize it further by clicking on the Bot name at the top, then clicking on “Edit bot” from the menu.

How can I share a bot?

After you create your bot, we encourage you to share it with others! To share your bot, follow these steps:

  • Select your bot, then click on the bot's name at the top.
  • Click on “Share bot“ to copy the bot's URL to your clipboard.
  • Share the link with friends, family, on social media, etc.

Can I create a private bot?

Any custom bot you create on Poe can be set to private, which means it will only be available to you and won't be displayed on your profile or be searchable by other users.

Here's how to set your bot to private:

  • Open the bot, then click on the bot's name at the top of the chat window.
  • Select "Edit bot" from the menu that appears.
  • Toggle the switch next to "Bot publicly accessible" to turn it off.
  • Click "Save" to save your changes.

Your bot is now set to private and will only be visible to you. If you want to make your bot public again, simply go back to the "Edit bot" menu and toggle the "Bot publicly accessible" switch on.

How can I delete my Poe account?

We're sorry to see you go! If you're certain about deleting your account, you may do so by following these steps:

  • Open the Poe app or visit poe.com and log into your account
  • Go to “Settings”, located towards the bottom of the sidebar menu
  • Scroll down to the bottom and tap on “Delete account”

Keep in mind that deletion is permanent. Once you’ve selected this option, it cannot be undone. Please note: if you have a Quora account linked to your Poe account, deleting your Poe account will also delete your Quora account.

Which company’s technology is behind the bots?

You can tap on the name of each bot at the top of the chat view to learn more about it. Specific companies have their own policies that apply to their bots:

What are chat history cache discounts?

When a bot offers cache discounts, you will automatically get a points discount on input you send with a message when the re-sent input is big enough, you send messages quickly (generally within 5 minutes of each other but it varies) and there are no changes to previous messages. This happens when the bot can reuse parts of your previous conversation instead of processing everything again from scratch. Exact details generally differ by bot provider and model.

To see if a bot has a cache discount, find the usual message cost at the top of your chat with a specific bot, click on the spot for additional details, and read the detailed description. Common discount rates are 50% for some applicable OpenAI models and 90% for applicable Anthropic models.

How do I start a new group chat?

  1. Open Poe on web, desktop apps, iOS, or Android.
  2. On web and desktop apps, click the "New group chat" button on the screen. On iOS and Android, tap the people icon in the top-right corner to open the "Add people" screen.
  3. Choose to either create a chat with a link to share with friends, or search and select from your followers to create a chat directly. On iOS and Android, you can also import contacts and send invite links directly via SMS.

Before joining or creating your first group chat, you'll need to set up a brief profile with name and username so everyone knows who's in the conversation. You can change your profile information at any time.

How do I turn an existing chat into a group chat?

  1. Open the chat.
  2. Tap the chat name at the top-left to open chat settings.
  3. Generate an invite link by tapping "Invite Link" or add members directly by tapping "Add people."

Up to 200 people can join a chat. When you add people to an existing chat, they can see the entire conversation history.

How do I find and manage invite links to group chats?

Each chat has a unique invite link, which you can find in the chat settings by tapping the chat name at the top-left. All members have access to this link.

Chat admins can reset the link anytime by tapping on the Reset link button in the chat settings. This generates a new link and immediately invalidates the previous one.

Note: Anyone with the link can join and see the entire conversation. We recommend resetting the link if it's shared more widely than intended.

What chat settings and controls are available?

The chat creator becomes the Admin and has exclusive access to:

  • Remove users from the chat
  • Delete the chat
  • Change default bot settings and automatic replies
  • Reset invite links
  • Delete any member's messages (this deletes them for everyone)

All members can:

  • View all members and AI models in the chat
  • Leave the chat
  • Turn notifications on or off
  • Change auto-manage context settings
  • Set context clearance
  • Delete their own messages (this deletes them for everyone)

Access these settings by tapping the chat name at the top-left.

How does bot messaging work in group chat?

The member who triggers an AI model response uses their own points. See "What are points?" and “How many points will/did my message use?” in our FAQ for details on how points are calculated. Human-to-human messages that don't trigger bot responses don't use points.

By default, bots don't automatically respond to every message in group chats. You need to mention the bot directly to trigger a response. You can change this in chat settings under "Automatic Replies."

How do I manage notification settings?

Note: Your device settings override Poe settings. If you've disabled notifications for Poe in your device settings, changes made within Poe won't take effect.

By default, you receive push notifications on iOS and Android, and sound notifications on web for all new messages in all chats (including non-group chats). For example, you'll get notified when a bot completes a time-consuming task you requested.

To mute notifications for a specific chat:

  1. Open the chat.
  2. Tap the chat name at the top-left to open settings.
  3. Turn on "Mute notifications."

To unmute, open the muted chat, toggle off "Mute notifications."

On web, you can also mute/unmute by clicking the "..." menu on the chat card in the left sidebar or chat history page.

How should I capitalize Poe if I am writing about it?

You should capitalize it as “Poe”, like any proper noun. We don’t capitalize it as “POE” or “PoE”.